Filter
Top Products
Solve copy problems..............................................................................................................109
No copy came out.............................................................................................................109
Copies are blank...............................................................................................................109
Documents are missing or faded......................................................................................110
Size is reduced.................................................................................................................110
Copy quality is poor .........................................................................................................110
Copy defects are apparent...............................................................................................111
The printer prints half a page, then ejects the paper........................................................111
Paper mismatch................................................................................................................111
Solve scan problems..............................................................................................................112
Scanner did nothing..........................................................................................................112
Scan takes too long..........................................................................................................112
Part of the document did not scan or text is missing........................................................113
Text cannot be edited.......................................................................................................113
Error messages appear....................................................................................................114
Scanned image quality is poor.........................................................................................114
Scan defects are apparent...............................................................................................116
Solve fax problems.................................................................................................................116
The fax test failed.............................................................................................................117
Solve problems using Web Services and HP websites..........................................................129
Solve problems using Web Services................................................................................130
Solve problems using HP websites..................................................................................131
Solve HP Digital Solutions problems......................................................................................131
Solving HP Direct Digital Filing problems.........................................................................131
Common problems.....................................................................................................131
Unable to scan to network folder................................................................................132
Unable to scan to email..............................................................................................133
The sharing dialog box is different after setting up HP Direct Digital Filing
(Windows)...................................................................................................................133
Solving HP Digital Fax problems......................................................................................133
Solve memory device problems.............................................................................................135
The printer cannot read the memory device.....................................................................135
The printer cannot read photos on the memory device....................................................136
Solve wired (Ethernet) network problems...............................................................................136
General network troubleshooting......................................................................................136
Contents
5