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78 Internal Drives in Servers
Cleaning the Drive
Caution It is essential to use only Ultrium cleaning cartridges with
HP Ultrium tape drives as other format cleaning cartridges will
not load and run. Use of HP cleaning media will ensure your
tape drive is fully protected.
Do not use swabs or other means of cleaning the heads.
When the drive needs cleaning, the orange ‘Clean’ LED on the tape drive will
flash. Only insert a cleaning cartridge into the tape drive when the LED
flashes.
The drive’s TapeAlert feature will send a message to your backup application
when the tape heads need cleaning or a cleaning cartridge has expired.
A cleaning cartridge can be used up to 50 times.
To clean the heads, proceed as follows:
1 Insert a cleaning cartridge into the drive. The tape drive automatically
loads the cartridge and cleans the heads.
If the cleaning cartridge ejects immediately, it has expired or it is not an
Ultrium cleaning cartridge (or is an older Ultrium Generation 1 cleaning
cartridge manufactured by a vendor other than HP). In this case, discard
the cleaning cartridge and repeat the operation with a new one.
The cleaning cycle can take up to 5 minutes. During it the orange ‘Clean’
LED will be on and the green ‘Ready’ LED will flash. When it has finished,
the drive ejects the cartridge.
2 Remove the cleaning cartridge from the drive.
Troubleshooting
Emergency Unload
If a cartridge fails to eject using the normal unload procedure, press and hold
the Eject button for 10 seconds. This will instruct the drive mechanics to
perform an emergency unload. Wait for the cartridge to be ejected. This
process may take up to 15 minutes (the maximum rewind time).