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90 External Standalone Drives
Computer boots, but does not recognize the drive
Problems with the Drive and Cartridge
Tape drive does not power up
Possible Cause Potential Solution
The power or SCSI cable is not connected
properly.
Check that the cables to the tape drive are firmly
connected. Ensure that the SCSI cable is LVDS-compliant
and that it does not have any bent pins. Replace, if
necessary.
The SCSI bus is not terminated correctly. Remove the new host bus adapter and check the server
documentation.
The tape drive’s SCSI ID address is not
unique.
Make sure that each device connected to the SCSI
controller has a unique SCSI ID. Remember that 7 is
normally reserved for the host bus adapter.
The tape drive may have been switched
on after the computer was booted up. The
computer checks for SCSI devices only at
power-on.
Switch on the tape drive, then switch the computer off and
then on again.
Possible Cause Potential Solution
The power cable is not connected
properly.
3
Check that the cables to the tape drive are firmly
connected.
3
Make sure that the power cable is firmly connected.
3
The power on/off switch incorporates a green LED. If
this is not on, check the power cable connection and
replace the cable if necessary. You can use the power
cable from your monitor or another device to check that
the connection is working.
3
If the power supply is present and all LEDs remain off,
call support
The self-test fails (Ready LED is off and the
other LEDs are on solidly).
If there is a cartridge in the drive, remove it. Power down
the drive and power it up again. If the self-test still fails, call
support.