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82 Internal Drives in Servers
The cartridge has been damaged. Check that the cartridge case is not cracked or split.
Check that the leader pin is not damaged. If damage is
found, discard the cartridge.
Check that the cartridge teeth are not damaged. If damage
is found, discard the cartridge.
If the drive will still not accept the cartridge, try using a new
or known good cartridge. If it loads, the original cartridge
is faulty and should be discarded.
If the original cartridge is accepted in another tape drive,
the original tape drive may be at fault. Check the SCSI
connection and that the tape drive is recognized by the
backup application.
The tape drive is faulty. Check that the drive is powered on.
If the drive still will not accept the cartridge, there may be a
problem with the drive’s cartridge memory. Call for
support.
Possible Cause Potential Solution