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80 Internal Drives in Servers
Computer does not boot up
Computer boots, but does not recognize the drive
Problems with the Drive and Cartridge
Tape drive does not power up
Possible Cause Potential Solution
You have connected the tape drive to an
existing SCSI bus that has other devices
connected to it and the SCSI address of
the drive is identical to the address used
by another device.
Make sure that each device on the SCSI bus has a unique
ID. We recommend that the tape drive is connected to a
dedicated host bus adapter. Do not connect the drive to a
disk RAID controller as this is not supported.
You have installed an additional SCSI
host bus adapter and its resources are
clashing with an existing adapter.
Remove the new host bus adapter and check the server
documentation.
You have disconnected the power or SCSI
cable from the computer’s boot disk
during the drive installation process.
Check that the cables to all devices are firmly connected.
Possible Cause Potential Solution
The power or SCSI cable is not connected
properly.
Check that the cables to the tape drive are firmly
connected. Ensure that the SCSI cable is LVDS-compliant
and that it does not have any bent pins. Replace, if
necessary.
The SCSI bus is not terminated correctly. Remove the new host bus adapter and check the server
documentation.
The tape drive’s SCSI ID address is not
unique.
Make sure that each device connected to the SCSI
controller has a unique SCSI ID. Remember that 7 is
normally reserved for the host bus adapter.
Possible Cause Potential Solution
The power cable is not connected
properly.
3
Check that the cables to the tape drive are firmly
connected.
3
Make sure that the power cable is firmly connected.
3
Try another power connector.
3
If the power supply is present and all LEDs remain off,
call support