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Chapter 5. Solving Problems
This chapter contains information to help you solve some of the
simpler problems you might have with your IBM PC Server 704.
For more complex technical problems, see Chapter 6, “Getting Help,
Service, and Information” on page 269.
This chapter contains:
Getting Started
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Overview of the Diagnostic Tools ................. 213
Power-On Self-Test (POST) .................... 215
POST Beep Codes ......................... 216
Test Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . 218
Option Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . 218
About the Test Programs ....................... 219
The Main Menu of the Diagnostic Diskette .......... 220
Program Navigation . . . . . . . . . . . . . . . . . . . . . . . . 221
IntruderAlert . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Starting the Test Programs ...................... 225
Using the Module Tests ...................... 227
Changing Selected Tests in Test Groups ............ 228
Creating Test Scripts ........................ 228
Test Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
POST Error Message Table ...................... 232
SCSI Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Troubleshooting the 100/10 PCI Ethernet Adapter ...... 253
Troubleshooting Other Network Adapters ........... 256
Identifying Problems through Status Indicators ....... 258
Checking the System for Damage ................. 261
After Dropping It .......................... 261
After Spilling Liquid on It .................... 262
Installing Additional Test Programs ................ 263
Using the Utility Programs ..................... 265
Formatting Diskettes . . . . . . . . . . . . . . . . . . . . . . . . 265
Using the File Editor ........................ 265
Copyright IBM Corp. 1996 213