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Troubleshooting the 100/10 PCI Ethernet Adapter
Make sure that you are using the correct drivers.
Check for operating system-specific causes for the problem.
Test the adapter.
Select Test adapter from the Main Menu on the Ethernet
adapter Configuration and Drivers diskette. How you test the
adapter depends on which operating system you are using (see
“Configuring Other Network Adapters” on page 71).
100/10 PCI Ethernet Adapter Troubleshooting Chart
You can use the following troubleshooting chart to find solutions to
100/10 PCI Ethernet adapter problems that have definite symptoms.
Adapter Problem Action
The Setup program reports
the adapter's interrupt as
“0” or “255.”
The PCI BIOS is not configuring the adapter
correctly.
The Setup program reports
“No PCI Bus.”
The PCI BIOS is not configuring the adapter
correctly.
Workstation stops running
when loading drivers.
Change the PCI BIOS interrupt settings.
LNK LED does not light. Check the following:
Make sure that you have loaded the network
drivers.
Check all connections at the adapter and the
hub.
Use another port on the hub.
If you forced the duplex mode, make sure that
you also force the speed to either 10 or 100.
Make sure that the hub port is configured for
the correct speed (10 Mbps or 100 Mbps).
If you manually configured the duplex mode,
make sure that you manually configure the
speed also. See “Installing Multiple Adapters”
on page 68 for more information.
The ACT LED does not
light.
Check the following:
Make sure that you have loaded the network
drivers.
The network might be idle. Try sending data
from this workstation.
Use another Ethernet adapter (see “Installing
Adapters” on page 143).
254 PC Server 704 User's Handbook