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In addition, if you purchased an IBM PC Server, you are eligible for
PC Server Startup Support for 90 days after installation. This
service provides assistance for:
Setting up your network operating system
Installing and configuring interface cards
Installing and configuring network adapters
Please have the following information ready when you call:
Serial numbers of your server, monitor, and other components,
or your proof of purchase
Description of the problem
Exact wording of any error messages
Hardware and software configuration information for your
system
If possible, be at your server when you call.
These services are available 24 hours a day, 7 days a week
(excluding some holidays).
*
In the U.S. and Puerto Rico, call 1-800-772-2227.
In Canada, call 1-800-565-3344.
In all other countries, contact your IBM reseller or IBM
marketing representative.
Getting Help Around the World
If you need to move your server to another country, you can
register for International Warranty Service. When you register with
the International Warranty Service Office, you will receive an
International Warranty Service Certificate that is honored virtually
worldwide, wherever IBM or IBM resellers sell and service IBM PC
products.
For more information or to register for International Warranty
Service in the U.S. or Canada, call 1-800-497-7426.
*
Response time may vary depending on the number and nature of calls received.
272 PC Server 704 User's Handbook