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Before you begin packing the switch or component:
•
Ensure that you have retrieved the original shipping carton and packing materials.
Contact your JTAC representative if you do not have these materials, to learn about
approved packing materials. See “Contacting Customer Support to Obtain Return
Materials Authorization for EX Series Switches” on page 201.
Ensure that you have the following parts and tools available:
•
Antistatic bag, one for each switch or component
•
Phillips (+) screwdriver, number 2
This topic describes:
•
Packing an EX3200 or EX4200 Switch for Shipping on page 203
•
Packing EX3200 or EX4200 Switch Components for Shipping on page 204
Packing an EX3200 or EX4200 Switch for Shipping
To pack a switch for shipping:
1. Ontheconsoleorothermanagementdeviceconnectedtothe switch(tothe master
switch in a Virtual Chassis configuration), enter the CLI operational mode and issue
the following command to shut down the switch software:
user@switch> request system halt
Wait until a message appears on the console confirming that the operating system
has halted.
2. Disconnect power from the switch by performing one of the following:
•
If the power source outlet has a power switch, set it to the OFF (0) position.
•
If the power source outlet does not have a power switch, gently pull out the male
end of the power cord connected to the power source outlet.
3. Removethecablesthatconnecttheswitchtoallexternaldevices.See“Disconnecting
a Fiber-Optic Cable from an EX Series Switch” on page 181.
4. Remove all field-replaceable units (FRUs) from the switch.
5. If the switch is installed on a wall, rack, or cabinet, have one person support the
weight of the switch while another person unscrews and removes the mounting
screws.
6. Remove the switch from the wall, rack, cabinet, or desk (see “Chassis Lifting
Guidelinesfor EX3200 andEX4200 Switches”on page220) and place the switchin
an antistatic bag.
7. Place the switch in the shipping carton.
8. Place the packing foam on top of and around the switch.
9. If you are returning accessories or FRUs with the switch, pack them as instructed in
“Packing EX3200 or EX4200 Switch Components for Shipping” on page 204.
203Copyright©2010, JuniperNetworks, Inc.
Chapter16:ReturningtheSwitchorSwitch Components