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magicolor 330 - Base Engine Service Manual 3-23
Primary FIPS: Error Messages
3.23 - Error Message: Paper Jam Fuser
There is problem near the Fuser Exit Sensor.
Logic control on the MCU PWB detected that the Fuser Exit Sensor did not actuate within the specified time after the
Fuser Entrance Sensor was actuated.
Step Actions and Questions Yes No
SUSPECT COMPONENTS
The following components are associated with this specific prob-
lem. One or more of these components may have failed partially
or completely. If you cannot isolate the problem using this FIP,
replace each component listed below, one at a time, until the prob-
lem disappears.
1
PAPER PATH INSPECTION
1. Slide the Fuser Assembly out of the printer and remove
the Oil Roll Assembly.
2. Inspect the lead edge of the jammed sheet of paper.
Is the lead edge of the sheet of paper actuating the Fuser Exit
Sensor?
Go to step 2 Go to step 4
2
FUSER EXIT SENSOR TEST
1. Enter Diagnostics and test the Fuser Exit Sensor.
2. Read the test result in the Diagnostics Status Window.
3. Slide the Fuser Assembly out of the printer.
4. Use a piece of tape to hold down the Fuser Exit Sensor
Actuator.
5. Slide the Fuser Assembly into the printer.
6. Rerun and read the test result in the Diagnostics Status
Window.
Did the test result in the Diagnostics Status Window change
from "not actuated" to "actuated" after you performed step 4
above?
Go to step 3 Replace the
Fuser Exit
Sensor (RRP
9.89)
3
Replace the MCU PWB (RRP 9.123)
Does the error message still appear?
Go to suspect
components
Problem
solved
4
PAPER PATH INSPECTION
Inspect the lead edge of the jammed sheet of paper.
Did the lead edge of the sheet of paper enter the Fuser Rolls?
Go to step 5 Go to step 9
5
PAPER INSPECTION
Inspect the jammed sheet of paper.
Is the paper wrapped around the Fuser Rolls?
Remove the
paper and
install a new
Oil Roll
Assembly
(RRP 9.82)
Go to step 6