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15 .1 When Problems Occur
Check the conditions of the printer again before treating it as a breakdown.
If messages are displayed, carry out treatment accordingly.
If the print quality is poor, proceed to "15.2 When the Print Quality is Poor" to carry out the
appropriate treatment.
• This printer uses precision parts and high voltage.
Never open or remove machine covers that are secured with screws unless specifically
instructed in the Operating Instructions (For Copier). A high voltage component can cause a
shock hazard.
• Do not try to alter the machine configuration, or modify any parts. An unauthorized
modification can cause smoke or fire.
Condition Cause Treatment
No power.
Turn on the printer breaker switch
and power switch.
Turn off the power switch and
check that the power cord is
plugged in properly.
Then turn on the power switch.
Check that the power source is
120V, 15A; or 220-240 V, 7 A.
Check that the power capacity
matches the specified printer
highest consumption power:
1.35 kW (120 V model)
1.20 kW (220-240 V model).
Treat according to the displayed
condition:
• "Offline"
Select Online from the Print
Mode screen (Menu screen
> Print Mode).
• Others
Exit the Tools Mode screen.
"Chapter 3 Useful
Operations";
"Chapter 13 Configuring
by the Tools Mode Screen"
Treat according to the message
displayed.
Cannot print.
Are the printer breaker switch and
power switch turned on?
Is the power cord securely
connected?
Is the power voltage suitable?
Is the machine offline or in the
setting mode of the Tools Mode
screen?
Is there any message being shown
on the display?