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15
15.6
Using SMB
This section provides information on the possible causes, verifying methods and recommended actions
pertaining to errors which may occur when using the printer with SMB.
15.6.1 The Printer is not Found
On the client computer, you can
find the printer when searching it as
another computer (Start > Find >
Other computer) but not when
searching it in the Network
Neighborhood.
(same as above)
(same as above)
When specifying the printer IP
address and the responded Host
Name do not respond to the PING
command issued.
Check if Status of SMB on the
Printer Settings List indicates that
the host name is repetitive.
The transport protocol used by
the client computer and printer
is different.
There are multiple browsers.
The network (subnet) is wrong.
Name search of the host name is
not working correctly (for TCP/
IP)
The host name specified already
exists in the printer.
Specify similar transport protocol for
SMB in the printer and every client
computer.
When there are multiple client
computers within the same
workgroup, change the Auto Master
Mode in the config.txt file to Off,
and then reboot the printer.
When the printer and client computer
is in a different network, contact
your system administrator.
Check the settings of the config.txt
file (WINS Primary Server, WINS
Secondary Server, Subnet Mask)
with the settings on the client
computer (e.g. WINS, DNS,
LMHOST).
Change the Host Name of the
config.txt file to another name not in
use.
Or, change the host name used by
Internet Services to another name not
in use.
Or, reset the printer settings to
default values.
Cause Verification Action