Filter
Top Products
Troubleshooting
227
15
15.6.4 Cannot Perform Auto Driver Downloading
Check the setting of Auto Driver
Download in the config.txt file.
(only for printer administrator)
Check the printer type, and then
check if the correct printer driver is
saved.
Check if the folder containing the
printer driver is within two levels
from the drivers folder.
Open driver.txt of the drivers
folder, and check if there is a
message about the folder name not
within the 8.3 format.
The auto driver downloading
feature is not working.
Different types of printer
drivers are saved.
The printer driver is not saved
within two levels from the
drivers folder.
The printer driver is not saved
in a folder which is named
within eight alphanumeric
characters.
Set Auto Driver Download to Enable
in the config.txt file, and then reboot
the printer.
(only for printer administrator)
After saving the correct printer
driver, reboot the printer.
(only for printer administrator)
Cause Verification Action
Save the printer driver inside a folder
within two levels from the drivers
folder, and then reboot the printer.
(only for printer administrator).
Change the folder name to one within
eight alphanumeric characters, and
then reboot the printer.
(only for printer administrator)
15.6 Using SMB