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This section provides information on the possible causes, status displays, verifying methods and
recommended actions pertaining to errors which may occur when the printer is used with the Direct
Print Utility.
15.3
Using the Direct Print Utility
Status Display Unable to print (Network Error)
Verification Check with the system administrator of the network
to verify that the network connecting the PC and that
connecting the printer are linked by a router or a
gateway.
Action Connect the printer directly to the network
connecting the PC.
The printer and the PC are
connected to different
networks.
Cause
Status Display Unable to print (Network Error)
Verification -
Action Ask the system administrator of the network to check
the network for errors.
Status Display Unable to print (Network Error)
Verification From the printer window, select Properties from the
"Printer" menu. Click the "Details" tab of the dialog
box displayed. Then select Port Settings. Compare
the IP addresses in the "FX TCP/IP DPU Port Setup"
dialog box and the printer settings list.
"12.1.2 Printer Settings List" for the way to
output a printer settings list.
Action Enter the correct IP address set at the printer, in the
"FX TCP/IP DPU Port Setup" dialog box.
Status Display Unable to print (Network Error)
Verification Check whether or not the printer is switched on.
Action Switch on the printer.
Status Display Unable to print (Network Error)
Verification -
Action - (Printing will be reprocessed automatically.)
Status Display Unable to print (Spool Error)
Verification Double-click My Computer and right-click the disk
installed with Windows 95/98/Me (e.g. C-drive).
Select Properties from the menu displayed and the
check the free space available.
Action After erasing unnecessary files to increase the free
space available, select Pause Printing from the
"Document" menu of the "Printer" window to enable
printing to restart.
The IP address of the printer
is entered wrongly.
Print instructions from
multiple PCs are sent to the
printer at the same time.
The printer is switched off
after the print instruction has
been sent from the PC. Or the
print instruction is sent to the
printer which is switched off.
Printing files cannot be
spooled due to insufficient
disk capacity of the PC.
An error has occurred on the
network between the PC and
the printer. Connection cannot
be established.
Treatment