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When an Error Code is printed as a status indication on Transmission Reports, etc., refer to the following description for the applicable Error Code to determine the cause.
Error
Code
Cause How to Correct
10
11
12
13
20
E0
E6
22
30
32
33
Paper Empty
Recording Paper Jam
Document Paper Jam
Operation Panel or Top Cover
Open
Power Failure
Error relating to the printer or mem-
ory.
File Error due to a Directory Error
was pressed during the com-
munication.
Page # Mismatch
Polling Error
Load recording paper and set the
tray.
Open the top cover and clear the
recording paper jam.
Remove the jammed document.
Close the cover or the panel, then
retry.
Retry the transmission or ask the
remote party to transmit the docu-
ment again.
Remove the cause of the error on
the printer, if any. Then ask the re-
mote party to retry the transmis-
sion. If not corrected, call your ser-
vice representative.
Power the unit ON/OFF, then retry.
Retry the transmission or ask the
remote party to transmit the docu-
ment again.
Check the actual document count.
Check polling options setup (securi-
ty code, etc.), and check if the poll-
ing document exists.
Error
Code
Cause How to Correct
42
50
53
B0-B5
C0-C4
D0-D2
F0, F1
87
Memory Overflow
Line Busy
Security Mismatch in Relay or
Mailbox transmission
Signal Error or Line Condition Error
No residual memory was remain-
ing on the remote party’s machine
for Relay or Mailbox transmission.
Wait until the memory is recov-
ered by completing some of the
reserved jobs or remove other
causes if any, then retry the com-
munication. If problem is continu-
al, acquire additional memory.
Send the document again.
Confirm the remote party’s securi-
ty code, system password, and
your setup.
Retry the communication. Fre-
quent failure may indicate a phone
line problem. If possible, move the
unit to another line and try your
communications again.
Retry the transmission.
Error Codes Printed on Reports