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TNote: TDuring the cleaning process, the cleaning paper will move back and
forth through the scanner for approximately 25 seconds before pulling the
paper through all the way.
4. During cleaning, you will see a message that says: "Please wait--
cleaning in progress." When cleaning is complete, you will receive a
message that says the scanner has been successfully cleaned. You may
then click
TOKT.
TI love the alcohol cleaning paper--where can I get more?T
If you require more cleaning papers, you can go to our website and order a
Scanner Maintenance Kit, which includes 6 sheets of alcohol cleaning paper
and 3 sheets of calibration paper!
TAdditional ResourcesT
The following additional resources can help you get the most out of NeatWorks.
•
HUScanning and imaging troubleshooterUH
•
HUSupport and updatesUH
TScanning and Imaging TroubleshooterT
Welcome to the
TScanning & Imaging TroubleshooterT.
You can click the links below for information about the following scanning issues:
T T
HU
Problem: Poor CroppingUH
HTU
Problem: No Auto-rotationUTH
HU
Problem: Little Data Population in the Receipt GridUH
HU
Problem: No Data Population in the Receipt GridUH
HU
Problem: Wide Black Band Through ImageUH
TProblem: Poor CroppingT