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Chapter 29 Extension Management
ISG50 User’s Guide
465
Each field is described in the following table.
Table 156 Extension Add/Edit: Call Forward
LABEL DESCRIPTION
Office Hour The ISG50 has separate rules for call forwarding during office hours than after office
hours. The settings you configure specify the office hours for this extension and affect
call forwarding during those office hours.
If a call is first handled by auto-attendant then it checks the system office hours settings
first (and applies any forwarding rules), before checking the office hours configured in
this screen.
Configuration
Select Authority Group to have the extension use the office hours defined for the
authority group to which it belongs. Select User Defined to specify custom office hours
for this extension.
Day of Week
Select the days of the week which you want the ISG50 to treat as working days.
Specify the time range during the working days that you want the ISG50 to treat as
working hours.
When entering a time range, the following conditions apply:
• You can enter up to six time ranges, with each range consisting of a start time and
an end time.
• The time entered in each field must be in 24 hour format (such as “08:00” for 8 AM
or “13:00” for 1 PM).
• The start and end times must be separated by a hyphen.
Holiday
This section allows you to set a specific day of the year as a holiday, which the ISG50
will then treat as “after office hours”.
Add Click this to create a new entry. Select an entry and click Add to create a new entry
after the selected entry.
Edit Double-click an entry or select it and click Edit to modify it.
Remove To remove an entry, select it and click Remove. The ISG50 confirms you want to
remove it before doing so.
# This field is a sequential value, and it is not associated with a specific entry.
Date
Enter a date in mm/dd format (double digit month / day; for example, 02/09 for
February 9th.)
Description
Enter a description of the holiday using up to 63 alphanumeric characters (a-z, A-Z, 0-9,
spaces, underscores and hyphens allowed).
Call Forward
Use this section to configure call forwarding settings for the extension.
DND (Do Not
Disturb)
Select Disable to turn this feature off for this extension.
Select Enable and the ISG50 will not forward calls to your extension. Use the White
List to configure telephone numbers which ignore whether you have DND turned on or
off. Use the Add, Edit, and Remove icons to create, modify, or delete entries.
Select Voice Mail and the ISG50 will forward calls directly to voice mail.
Blind Forward
Select Disable to turn this feature off for this extension.
Select Enable and specify an extension or other phone number 3-20 digits in length.
The ISG50 will forward all incoming calls to that extension.
Select Voice Mail and the ISG50 will forward calls directly to voice mail.
Busy Forward
Select Disable to turn this feature off for this extension.
Select Enable and specify an extension or other phone number 3-20 digits in length to
forward all incoming calls to that extension when the phone is off the hook. For FXS
(analog phones) extensions incoming calls are put into a call waiting queue.
Select Voice Mail to forward calls directly to voice mail.