ISG50 User’s Guide 544
CHAPTER 35
Call Recording
35.1 Overview
Use the call recording feature to record all the calls going to or from specific extensions or trunks or
let users record calls. This is useful if you need to monitor certain individuals’ calls. It is also useful
for conference call recording, the administrator may configure the ISG50 to record a Meetme
conference room and use the recording as the meeting minutes. The ISG50 supports full-time and
on-demand recording.
• Full-time recording records all calls to or from the trunks and peers you specify.
• On-demand recording allows users of internal extensions to dial a number to have the ISG50
record the current call on whichever extension he is using.
Note: Call recording requires a valid subscription to use. See Chapter 11 on page 229 for
details.
35.1.1 What You Can Do in this Chapter
•Use the Call Recording screen to configure call recording on the ISG50. See Section 35.2 on
page 545.
35.1.2 What You Need to Know
The following terms and concepts may help you as you read through the chapter.
Supported Extension Types:
•SIP
•FXS
•Meetme
Supported Trunk Types:
•FXO
•BRI
• SIP trunk
•Trusted Peer
Other Important Call Recording Details
• You must connect a USB storage device (not included) for the ISG50 to use to store call
recordings.