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Chapter 31 Auto-attendant
ISG50 User’s Guide
508
31.3.1 The Add/Edit Auto-Attendant Screen
Use this screen to add or edit an auto-attendant. To access this screen, click the Add or Edit icon in
the Configuration > PBX > Outbound Line Management > Auto-Attendant > Customized
screen to view the screen as shown.
Figure 330 Auto-Attendant > Add/Edit
Each field is described in the following table.
Download Select an entry and click Download to save the selected auto-attendant’s audio files to
your computer.
Upload
Select an entry and click Upload to upload a backup audio file for it.
# This field is a sequential value, and it is not associated with a specific entry.
Name
This field displays the name assigned to an auto-attendant.
Description This field displays the description for an auto-attendant.
Audio File Use this section to manage your auto attendant audio files.
Quota Usage This bar displays what percentage of the ISG50’s audio file storage space is currently in
use. When the storage space is almost full, you should consider deleting unused audio
files before adding more.
Total This is the ISG50’s total available audio recording time.
Used This is how much of the ISG50’s audio recording time is already used.
Free This is the ISG50’s remaining available audio recording time.
Delete Audio File Click Unused to delete the audio recordings that not none of the ISG50’s features are set
to use or All to delete all of the audio recordings.
Table 176 Auto-Attendant > Customized (continued)
LABEL DESCRIPTION
Table 177 Auto-Attendant > Add/Edit
LABEL DESCRIPTION
Name Type a name for this auto-attendant. This field can be 1-20 alphanumeric characters (A-Z,
a-z, 0-9) and underscores (_).
Description
Type a description for this auto-attendant. This field can be 0-63 alphanumeric characters
(A-Z, a-z, 0-9) and spaces. 0 means this field can be left blank.
OK Click OK to save your customized settings and exit this screen.
Cancel Click Cancel to exit this screen without saving.