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Chapter 30 Outbound Trunk Group
ISG50 User’s Guide
497
Each field is described in the following table.
30.2.8 Add/Edit BRI Trunk
Use this screen to configure a BRI Trunk. The fields vary depending on how the ISG50 handles
incoming and outgoing calls you configured in the Option field. Click the Add icon in the BRI
Table 172 AA for FXO or BRI Trunk
LABEL DESCRIPTION
Trunk Name This field displays the name of the outbound line trunk.
Apply AA Type Select the auto attendant you want to use when calls come in on this outbound line group.
Select AA (Auto-Attendant) to forward all calls coming in through this outbound line
group to an Auto-Attendant system first.
Select Extension to directly forward all calls coming in through this outbound line group
to an extension. At least one extension must already exist in the ISG50 for this option to
display.
Select FAX to forward all calls coming in through this outbound line group to a fax
machine located at a specific extension. At least one extension must already exist in the
ISG50 for this option to display.
Select ACD Skill to forward all calls coming in through this outbound line group to the
group of agents associated with this skill name. An extension must already exist to get
this option. At least one ACS skill must already exist in the ISG50 for this option to
display.
Apply AA
Select an Auto-Attendant or ACD skill profile used for the calls incoming through this
outbound line trunk.
OK Click OK to save your customized settings and exit this screen.
Cancel Click Cancel to exit this screen without saving.