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Appendix A Log Descriptions
ISG50 User’s Guide
793
Verify server's
certificate has
failed. Update stop.
The device could not process an HTTPS connection because it could
not verify the myZyXEL.com server's certificate. The update has
stopped.
Send download request
to update server has
failed.
The device’s attempt to send a download message to the update
server failed.
Get server response
has failed.
The device sent packets to the MyZyXEL.com server, but did not
receive a response. The root cause may be that the connection is
abnormal.
Timeout for get server
response.
zysh need to catch MyZyXEL.com agent's return code, this log will be
shown when timeout.
Send update request to
update server has
failed.
The device could not send an update message to the update server.
Update has failed.
Because of lack must
fields.
The device received an incomplete response from the update server
and it caused a parsing error for the device.
Update server is busy
now. File download
after %d seconds.
The update server was busy so the device will wait for the specified
number of seconds and send the download request to the update
server again.
Device has latest
file. No need to
update.
The device already has the latest version of the file so no update is
needed.
Device has latest
signature file; no
need to update
The device already has the latest version of the signature file so no
update is needed.
Connect to update
server has failed.
The device cannot connect to the update server.
Wrong format for
packets received.
The device cannot parse the response returned by the server. Maybe
some required fields are missing.
Server setting error.
Update stop.
The device could not resolve the update server's FQDN to an IP
address through gethostbyname(). The update process stopped.
Build query message
failed.
Some information was missing in the packets that the device sent to
the server.
Resolve server IP has
failed.
The device could not resolve the myZyXEL.com server's FQDN to an
IP address through gethostbyname().
Connect to MyZyXEL.com
server has failed.
The device could not connect to the MyZyXEL.com server.
Build query message
has failed.
Some information was missing in the packets that the device sent to
the server.
Verify server's
certificate has
failed.
The device could not process an HTTPS connection because it could
not verify the server's certificate.
Get server response
has failed.
The device sent packets to the server, but did not receive a response.
The root cause may be that the connection is abnormal.
Table 319 myZyXEL.com Logs (continued)
LOG MESSAGE DESCRIPTION