ISG50 User’s Guide 737
CHAPTER 56
Diagnostics
56.1 Overview
Use the diagnostics screens for troubleshooting.
56.1.1 What You Can Do in this Chapter
•Use the Maintenance > Diagnostics screen (see Section 56.2 on page 737) to generate a file
containing the ISG50’s configuration and diagnostic information if you need to provide it to
customer support during troubleshooting.
•Use the Maintenance > Diagnostics > Packet Capture screens (see Section 56.3 on page
739) to capture packets going through the ISG50.
•Use the Maintenance > Diagnostics > Core Dump screens (see Section 56.4 on page 742)
to have the ISG50 save a process’s core dump to an attached USB storage device if the process
terminates abnormally (crashes) so you can send the file to customer support for
troubleshooting.
•Use the
Maintenance > Diagnostics > System Log screens (see Section 56.5 on page 744)
to download files of system logs from a connected USB storage device to your computer.
56.2 The Diagnostic Screen
The Diagnostic screen provides an easy way for you to generate a file containing the ISG50’s
configuration and diagnostic information. You may need to send this file to customer support for
troubleshooting.
Click Maintenance > Diagnostics to open the Diagnostic screen.
Figure 500 Maintenance > Diagnostics