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Galaxy 65 User Guide
80
7.15.2 Errors
Error events let you know that something related to the Galaxy 65 Subsystem, module, or disk drives has
failed and requires immediate attention. Table 7–5 defines each error event and recommends the action
you should take.
SYS OFFLINE
FAIL
The system attempted to use Put
Offline on an SM, but the request was
rejected, probably because availability
to the hosts would have been affected.
This Put Offline request may occur
when you press one of the module
latches to remove the module. In this
case, we recommend that you do not
take the module offline.
SYS ONLINE FAIL The system attempted to Put Online a
newly inserted module, however the
Put Online request failed.
The event gives a reason why the Put
Online failed. Examine this reason and
take the appropriate action. If the
reason is DIAGNOSTIC FAIL, a
hardware problem was found with the
module. In this case, try replacing the
module with a different one.
UNWRITABLE
CACHE
The SDRAM cache has battery
backed-up data, and the arrays
assigned to this data are not present.
Either determine which drives are
missing and reinstall them, or select
Yes when asked if you want to discard
this data.
VOLT/TEMP
WARN
The analog-to-digital convertor
monitored a temperature or voltage in
the warning range.
Check that the Galaxy 65 Subsystem’s
fans are running. Check that the
ambient temperature is not too warm.
Check for any obstructions to the air
flow. See , ”Array Basics”, on page 89.
Table 7–4 Warning events (Continued)
Event Definition Recommended Action
Table 7–5
Error events
Event Definition Recommended Action
ARRAY
CRITICAL
One drive in the specified array
failed and the array is running in
degraded mode (not fault tolerant).
Replace the failed drive and add it as a
spare to the critical array. If you have
dynamic spares enabled, you only need
to replace the drive. The system will
automatically reconstruct the array.
BATTERY
FAILED
A failure in the battery pack or
charging interface has been
detected.
Check that the battery is firmly connected
to the SM module. Refer to the Galaxy 65
Subsystem Getting Started Guide.
Replace the battery.
DISK CHAN
FAILED
An error has occurred in
communicating on the disk channel.
Check the cables on the channel.