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Troubleshooting
84
4
Problem Causes Solutions
The main power indicator
continues blinking and
does not turn off when
pressed.
This occurs in the follow-
ing case:
• The machine is commu-
nicating with external
equipment.
Check if the machine is communi-
cating with a computer.
Original images are print-
ed on the reverse side of
the paper.
You may have loaded the
paper incorrectly.
Load paper correctly. Load paper
into Tray 1-4 with the print side up,
and bypass tray with the print side
down.
Misfeeds occur frequently. The tray's side fences may
not be locked.
Check the side fences are locked.
p.88 “Changing the Paper Size”.
The tray's end fence may
not be set properly.
Check the end fence is set properly.
See p.88 “Changing the Paper Size”.
You may have loaded pa-
per of a size not shown on
the paper size selector.
When using paper of a size that can-
not be detected automatically, use
Tray Paper Settings to set the paper
size. See p.30 “Tray Paper Size: Tray
1–4” and p.109 “Copy Paper”.
An error message remains,
even if misfed paper is re-
moved.
When a misfeed message
appears, it remains until
you open and close the cov-
er, as required.
Clear misfed paper, and then open
and close the front cover. See p.85
“x Clearing Misfeeds”.
Cannot print in duplex
mode.
You cannot use paper in
the bypass tray for duplex
printing.
For duplex printing, select Tray 1-4
in copier mode or with the printer
driver.
[Off] is selected for[Duplex]
in Paper Type: Tray 1-4.
Select [On] for [Duplex] in Paper
Type: Tray 1-4. See p.31 “Paper
Type:Tray 1– 4”.
You forgot your key opera-
tor code.
— Contact your service representative.