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Troubleshooting_ 4
3. Carefully remove the paper by pulling in the direction as shown below.
Most of the jammed paper can be removed in this step.
4. Close the rear door. Printing automatically resumes.
In the paper exit area
Click this link to open an animation about clearing a jam.
1. Ope
n and close the front door. The jammed paper is automatically
ejected from the machine.
2. Gently pull the paper out the output tray.
If you do not see the jammed paper or if there is any resistance when
you pull, stop and go to the next step.
3. Ope
n the rear door.
4. If you see the jammed paper, pull it straight up. Skip to step 10.
If you do not see the paper or if there is any resistance when you pull,
stop and go to the next step.
5. Pu
ll up the fuser lever.
The fuser area is hot. Take care when removing paper from the
machine.
6. Open the scan unit first and then inner cover.
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