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Troubleshooting_ 8
Solving other problems
The following chart lists some trouble conditions that may occur and the
recommended solutions. Follow the suggested solutions until the problem is
corrected. If the problem persists, contact a service representative.
Other problems include:
• See "Power problems" on page 8.
• See "Paper feeding problems" on page 9.
• See "Printing problems" on page 10.
• See "Printing quality problems" on page 11.
• See "Copying problems" on page 14.
• See "Scanning problems" on page 14.
• See "Fax problems" on page 15.
• See "Samsung Scan and Fax Manager Problem" on page 15.
• See "Common Windows problems" on page 15.
• See "Common Linux problems" on page 16.
• See "Common Macintosh problems" on page 17.
Power problems
Click this link to open an animation about solving power problems.
Self Diagnostics
Please wait
The engine in your
printer is checking
some problems
detected.
Please wait a few
minutes.
Toner Supply Err.
▼
The machine cannot
detect a toner
cartridge.
Remove the toner
hopper sheet from the
toner cartridge (See
"Replacing the toner
cartridge" on page 2). Or
open and close the front
door. If the problem
persists, turn the power
button off and on.
Too many Faxes
Remove Job
Too many faxes are
received.
Remove received faxes.
Message Meaning Suggested solutions