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Troubleshooting
8
User Manual
8-21
If your file doesn’t print
If you've conÞgured a supported driver for your printer but your printer
isn't printing, try the following suggestions. If these suggestions fail to solve
the problem, copy the Tektronix PostScript error handler utility to your
printer to determine what is wrong. Refer to ÒUsing a PostScript error
handlerÓ on page 8-27 for information on using the error handler.
General things to check for
Macintosh users
■ Open the Chooser and select a supported driver, such as the
LaserWriter 8.x, and your printer.
■ If the driver isnÕt installed or properly set up with your printer,
refer to ÒMac OS softwareÓ on page 3-16 for instructions.
■ Make sure that Background Printing is turned off.
■ Close the Chooser and try printing again.
■ If you are having trouble printing from the Finder in System 7.1,
for example, if the driverÕs dialog boxes are not opening, it may be
because the Finder doesnÕt have enough allocated memory.
Reinstall a supported driver to automatically allocate enough
memory for printing from the Finder.
■ For PCI-based PowerMacs, you should be using the latest version
of Open Transport, available from Apple Computer.