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User Manual
ix
Using isopropyl alcohol 7-19
Cleaning for ink smears and jams: internal paper path 7-20
Cleaning for jams and ink smears: paper-feed rollers 7-22
Cleaning for ink smears: paper-exit path 7-28
Cleaning for upper media tray jams: media-pick roller 7-34
Cleaning for lower tray jams: paper-pick rollers 7-43
8 Troubleshooting
Overview 8-1
Front panel error messages 8-2
Troubleshooting quick reference 8-5
Light stripes on prints: cleaning the printhead 8-12
Media jams and misfeeds 8-15
Preventing media jams 8-15
Locating jammed media 8-16
Clearing a media jam 8-17
Ink smears 8-20
If your file doesnÕt print 8-21
General things to check for 8-21
If you are using PC/NFS 8-23
If you canÕt print from Windows to an LPT port 8-23
Checking the printerÕs language mode 8-25
PostScript printing errors 8-26
Using a PostScript error handler 8-27
Fixing timeout problems in Windows 8-28
Printed colors are not what you expected 8-31
Printing PANTONE Colors 8-32
Blue colors look too purple 8-32
Sharing the printer on a network 8-33
Prints do not reflect your settings 8-33
If the Apple Printer Utility does not work 8-33