8
Troubleshooting
8-28
Phaser 360 Color Printer
Fixing timeout problems in Windows
If print jobs are timing out and not printing, you may need to increase the
timeout values in Windows and in the printer. Try one of the following
procedures to change the Windows timeout. If the Windows procedure
doesnÕt work for you and you are not on a network, try the DOS procedure.
Then, follow the procedure to change the printerÕs timeout.
Windows timeout: From Windows 3.1
1.
From the Main menu, open the Control Panel.
2.
Double-click the Printers icon to open the Printers dialog box.
3.
Click your printerÕs icon.
4.
Click the Connect button to open the Connect dialog box.
5.
Increase the Transmission Retry to 950 seconds by typing in the
new number.
6.
Click OK.
Windows timeout: From Windows 95
1.
In the taskbar on your computer screen, click the Start icon; a
menu appears.
2.
Move the cursor over Settings; another menu appears.
3.
In the menu, click Printers; the Printers window appears.
4.
In the Printers window, select the Phaser 360 printer icon. From
the File menu, select Properties.
5.
Click the Details tab and increase the Transmission Retry to
999 seconds (or higher).
6.
Click Apply, then click OK.