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Service Call Indications
file:///C|/Documents%20and%20Settings/mcampbell.AM/My%20Documents/ADS2000solutions/chapter1_3_2.html[3/11/2013 10:24:34 AM]
Service Call Indications
If there is an error that cannot be cleared by the user, the machine will indicate that a service call is needed by lighting
up all the LEDs as shown below.
If you see the service call indication shown above, turn the machine off and then on, and then try to scan again.
If the error is not cleared after turning the machine off and then on, press Scan to PC and then Scan to USB. The
LEDs will light up as shown in the table below to identify the error.
LED Error Indication
Error Code Error Indicator Power
Indicator
Scan to PC
LED
Scan to USB
LED
0×A7
Scan to PC
1
Scan to USB
2
0×A9
Scan to PC
1
Scan to USB
2
0×E6
Scan to PC
1
Scan to USB
2
1
When pressing the Scan to PC key, the LEDs will light up as shown in the table above.
2
When pressing the Scan to USB key, the LEDs will light up as shown in the table above.
For example, the LED indication below indicates the error code 0×A7.
When pressing the Scan to PC key When pressing the Scan to USB key
Make a note of the error code, referring to the table above, and report the code to your dealer or to Brother Customer