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| Understanding Printer Messages
031-527 Unable to resolve the SMB server hostname. Tap Close, or wait for 60
seconds for the printer to recover. Set DNS address, or set forwarding
destination server address as IP address.
031-528 Unable to connect to the SMB server. Tap Close, or wait for 60 seconds
for the printer to recover. Check if the printer can communicate via
network with the forwarding destination SMB server. For example, check
the following:
• Connection of an Ethernet cable
• TCP/IP setting
• Communication with Port 137 (UDP), 138 (UDP), and 139 (TCP).
For communication beyond the subnet, contact your system
administrator.
031-529 SMB server login error. Password is invalid. Tap Close, or wait for 60
seconds for the printer to recover. Check if password is correct.
031-530 The SMB share folder was not found on the specified SMB server. Tap
Close, or wait for 60 seconds for the printer to recover. Check the
following:
• Check if the storage location is correct.
• Check if the file name you specified can be used when creating a file on
the SMB server.
• Have your system administrator check the DFS setting, and then directly
specify the SMB server, share name, and storage location according to
the checked settings.
031-531 Unable to get a file or folder name on the SMB server. Tap Close, or wait
for 60 seconds for the printer to recover. Check access right of the folder
you specified.
031-532 SMB scan file or folder name limit exceeded. Tap Close, or wait for 60
seconds for the printer to recover. Change file name and forwarding
destination folder, or move or delete file in forwarding destination folder.
031-533 Unable to write a file in the SMB server. Tap Close, or wait for 60 seconds
for the printer to recover. Check the following:
• If the file name you specified is not used by other users.
• If file or folder that has the same name as the one you specified already
exists.
031-534 Unable to create a folder on the SMB server. Tap Close, or wait for 60
seconds for the printer to recover. Check the following:
• If the file name you specified is not used by other users.
• If file or folder that has the same name as the one you specified already
exists.
031-535 Unable to delete a file on the SMB server. Tap Close, or wait for 60
seconds for the printer to recover. Check if other user is not operating file
in storage location you specified.
031-536 Unable to delete a folder on the SMB server. Tap Close, or wait for 60
seconds for the printer to recover. Check if other user is not operating file
in storage location you specified.
031-537 SMB server capacity exceeded. Tap Close, or wait for 60 seconds for the
printer to recover. Check if the storage location has free space.
031-539 The specified SMB server is invalid. Tap Close, or wait for 60 seconds for
the printer to recover. Check if the server name is correct.
031-540 The specified domain name is invalid. Tap Close, or wait for 60 seconds
for the printer to recover. Check if the domain name is correct.
Status-Code What you can do