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Ghosting
2 Raise the transfer unit voltage.
a Press the (Information) button, and then tap the Tools tab
Admin Settings Maintenance Adjust 2nd BTR.
bIncrease the voltage. See “Adjust 2nd BTR.”
3 Replace the drum cartridges. See "Replacing the Drum Cartridges."
a Start the Tool Box on Dell Printer Hub or Dell Printer Management
Tool, and then click Reports on the Printer Setting Reports tab.
NOTE:
• For details about how to start the Tool Box, see "Tool
Box."
bClick Color Test Page for verification.
If the problem persists, contact Dell.
Problem Action
The printout has ghosting. 1 Identify the type of ghosting.
If the type of ghosting is positive ghost, proceed to step 2a.
If the type of ghosting is negative ghost, proceed to step 2b.
If the type of ghosting is not identified, contact Dell.
2a Adjust the transfer bias.
a Press the (Information) button and tap the Tools tab
Admin Settings Maintenance Adjust Transfer
Belt Unit.
bTap K Offset or YMC Offset, and then decrease the value.
If the problem persists, proceed to step 3.
Problem Action
ABC
ABC
Positive ghost
Negative ghost