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ViewStation EX User Guide
264 www.polycom.com
General
Symptom Cause Solution
Slow blinking green light
appears on the front of the
system.
The system is sleeping. System is in power save sleep mode.
This is normal. The system wakes up on
any action from the remote control or on
an incoming call.
Amber light appears on the
front of the system.
The system is in a call. This is normal.
Green light appears on the
front on the system.
The system is not in a call. This is normal.
Cannot enter the Admin
Setup menus.
System is password protected.
Password has been forgotten.
Go to the Diagnostics screen and
perform a system reset. This erases all
your system settings except for your
Address Book. You may then enter a
new password in the Security screen.
System starts in the
Software Update screen.
System software is corrupt or not
loaded properly.
Load system software on the system
from your PC.