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ViewStation EX User Guide
268 www.polycom.com
Camera voice tracking
does not work properly.
The camera tracking was turned
off by near or far site.
Camera tracking is turned off when
the near or far site moves your
camera. Press the AUTO button on
the remote control to restore
tracking.
Environmental factors, such as hard
surfaces, large windows, hard floors,
and the way the unit is mounted on a
wall or alcove can fool voice tracking.
The far site is speaking. The camera stops tracking when the
far site speaks to prevent the camera
from pointing to your monitor
speaker.
The far site is very noisy. The camera stops tracking when the
far site has a loud noise. Try setting
the system to track to camera
presets.
The near site is on mute. The near site camera does not track
when the near site is on mute. Toggle
mute function with the MUTE button
on the remote control.
Near-site is noisy or too many
people talking at once.
Reduce the noise in the room.
Blue screen in the PIP
window.
No video input. Check that there is a video source
present on the selected input.
The camera selection is incorrect Check camera selection on the
Camera screen.
The VCR input is selected and the
VCR is idle or not running. Most
VCRs generate a blue screen
when the tape is not playing.
Select a different input on the system
or play a tape on the VCR.
In a multipoint call, the
system MCU displays a
picture of a telephone
instead of video for a
particular endpoint.
To indicate that a particular
endpoint which cannot
downspeed at the correct data
rate is admitted to the multipoint
call as an audio call only, the
system MCU displays a picture of
a telephone in the screen area
corresponding to that endpoint
call.
This is normal.