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ViewStation EX User Guide
272 www.polycom.com
LAN/Intranet
Symptom Cause Solution
Cannot access the
system from the PC
browser.
DHCP Client is ON and no DHCP
server is available.
Contact your network administrator.
The LAN cable is connected to the
PC port.
Connect the LAN cable to the LAN
port on the rear of the system.
Bad LAN cable. Check the light on the back of the
system. You should have a steady
green light to indicate a connection to
the LAN and a flashing orange light
to indicate LAN traffic.
There is a firewall between your
PC and your system.
Consult your network administrator.
Your PC is on a different subnet
and there is a router between you
and your system.
Change your PC or system subnet
mask and IP address so that they are
both on the same LAN or subnet.
System does not allow
management via the
Web.
Wrong password. Enter the correct password. Note:
The default password is “admin.”
Too many managers are logged
into the system.
Only two system managers are
allowed at any one time. To log
everyone out, restart your system.