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Troubleshooting
WorkCentre 6400 Multifunction Printer
User Guide
176
Control Panel Messages
The control panel provides you with information and troubleshooting help. When an error or warning
condition occurs, the control panel displays a message informing you of the problem. In many cases,
the control panel also displays an animated graphic showing the location of the problem, such as the
location of a paper jam.
Problems which prevent the full operation of the printer have associated fault codes; these codes will
help pinpoint the specific subsystem with the problem. Current faults and fault history can be retrieved
at any time.
To see a list of the fault messages that have been displayed on your printer:
1. Press the Machine Status button.
2. Select the Faults tab.
3. Select Current Faults, or Fault History.
To print a list of the fault messages that have been displayed on your printer:
1. Press the Machine Status button.
2. Select the Tools tab.
3. Select Troubleshooting.
4. Select Support Pages.
5. Select System Status Page.
6. Press Print.