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Troubleshooting
WorkCentre 6400 Multifunction Printer
User Guide
198
Understanding the Media Path
Understanding the printer’s media path will help you locate media misfeeds.
Troubleshooting Paper Feed Problems
The printer is designed to function with minimal paper jams using Xerox supported media. Other
media types may cause more frequent paper jams. If supported media is jamming frequently in one
area, that area may need to be cleaned or repaired. This section contains help on the following
problems:
• The Printer Pulls Multiple Sheets Together on page 199
• Paper Jam Message Stays On on page 199
• Duplex Unit Jams on page 199
• Document Feeder Jams on page 199
• Media Misfeeds on page 200
1. Toner Cartridges
2. Horizontal Transport
3. Fuser
4. Duplex Unit
5. Tray 1
6. Tray 4 (Option)
7. Tray 3 (Option)
8. Tray 2
9. Waste Cartridge
10.Imaging Units
11.Transfer Belt
12.Main Output Tray
13.Sub Output Tray
14.Finisher (Option)
15.Stapler
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