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Troubleshooting
WorkCentre 6400 Multifunction Printer
User Guide
205
Image Prints Too Dark
Unsupported media (wrong size, thickness, type, etc.)
is being used.
Use Xerox-approved media. See Supported Media on
page 41.
The grey dials on the fuser are set for envelope
printing.
Rotate both grey dials on the fuser to the paper
setting.
The printer needs to be calibrated. Perform the color calibration procedure. For more
information see Setting Color Calibration on
page 202.
Probable Causes Solutions
One or more of the imaging units may be defective. Remove the imaging units one at a time, and check
for damage. If it is damaged, replace it.
One or more of the toner cartridges may be defective. Remove the toner cartridges and check each for
damage. If one or more is damaged, replace it.
The printer needs to be calibrated. Perform the color calibration procedure. For more
information see Setting Color Calibration on
page 202.
Probable Causes Solutions