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Troubleshooting
WorkCentre 6400 Multifunction Printer
User Guide
213
Colors Do Not Register Properly
Colors do not register correctly or colors are mixed with page-to-page variations.
Colors Reproduce Poorly
The colors do not reproduce as expected or they have poor color density.
Probable Causes Solutions
The media is moist from humidity. Remove the moist media and replace it with new, dry
media.
The printer is not correctly calibrated. Perform the Image Quality calibration - Tools >
Troubleshooting > Image Quality Calibration.
Probable Causes Solutions
One or more of the imaging units may be defective. Remove the imaging units one at a time, and check
for damage. If it is damaged, replace it.
Incorrect color matching settings. Check the Color Matching settings in the printer
driver or your application.
The printer is not correctly calibrated.s Perform the Image Quality calibration - Tools >
Troubleshooting > Image Quality Calibration.