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vi Introduction
Customer support
Service
Should you be unable to resolve a problem, place a call to your
Xerox Engineering Systems service representative.
Your service representative will assist you in keeping your MAX 200
operating and if required, arrange for a customer service engineer to
inspect your MAX 200 and restore its performance.
When you call service you will need the machine serial number. You
can access the serial number from the meter check screen. For
detailed information on how to obtain the serial number, refer to page
24.
Fill in each item below. When you call for service, they will request
this information.
Customer account name:
Customer account number:
Machine type:
Machine serial number:
Purchase date:
United States XES
Customer First Center
1-877-3627 or 1-877-XES-DNCS.
Canada 1-800-939-3769.
For more information, visit the Xerox Engineering Systems web site
at http://www.xes.com.
Supplies
To order supplies for the MAX 200 call 1-800-538-6468. A supplies
representative will assist you with evaluating your supply needs.
You can reach the 24-hour fax order line at 1-800-204-5403.
For more information, visit the Xerox Engineering Systems web site
at http://www.xes.com.