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Overview of the System Software 21
Redialing From
Call Logs
In the NBX Business Telephone and NBX Basic Telephone display panels,
you can view logs of recent Missed Calls, Answered Calls, and Dialed
Calls. You can select and redial a call from any of these lists, as well as
from the directory of internal users, your personal speed dial list, or the
system-wide speed dial list.
Calling Line Identity
Restriction (CLIR)
When an NBX Telephone user makes a call on an ISDN channel, the
receiving party can see the identity of the caller (normal ISDN behavior).
When the NBX option Calling Line Identity Restriction (CLIR) is enabled,
the receiving party cannot see your identity when you call.
Computer Telephony
Integration (CTI)
Connectivity
3Com Networked Telephony Solutions provide a software-based CTI
solution through the Microsoft Telephony Applications Programming
Interface (TAPI). Your telephone and your computer connect to the same
LAN so that your computer does not need any special hardware, such as
proprietary cards. The NBX system works with TAPI 2.X-compliant CTI
applications.
Call Recording You can integrate a third-party call recording system into your NBX
system so that selected calls can be recorded. (Optional license required.)
NBX Call Reports NBX Call Reports, a Windows client program, is a standard feature of
3Com Networked Telephony Solutions. Call Reports allows you to save
calling data about inbound and outbound calls, present it in a report, or
export it to spreadsheets, word processors, or reporting programs.
NBX Resource
Pack CD
3Com Networked Telephony Solutions include the NBX Resource Pack CD
with the most recent system software for backup and upgrade purposes,
optional Microsoft Windows software from 3Com and third-party
vendors, and electronic versions of system documentation.
Support for Multiple
Languages
The NBX system’s Administrator Help is in English, by default, but the
User side of the NetSet administration utility’s Help system can be
configured for other languages. In addition, the three telephone Quick
Reference Cards, the NBX Telephone Guide, and the voice prompts are
available in multiple languages on the NBX Resource Pack CD.