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NBX Voice Mail 297
Additional Considerations
■ The maximum length of a voice mail message is 10 minutes. If
accumulated messages use up the system’s message storage space
before individual users reach their capacity limits, you should either
lower the mailbox settings or upgrade your message storage option.
Decreasing mailbox settings does not affect data already in storage.
You can also encourage users to delete old messages.
■ To view your system’s current message storage capacity, select
Operations > Licenses. The system displays the number of NBX Voice
Mail/Auto Attendant ports and storage space (in hours on an NBX 100
system). The number of ports determines how many voice mail
sessions and Auto Attendants can be in use simultaneously.
■ Each voice mail extension (port) enables one voice message session. If
all voice mail extensions are in use, call behavior differs depending on
the operation. If the Attendant Console is forwarding calls to the Auto
Attendant, and all voice mail extensions are in use, a caller from
outside the system hears ringing but no answer until an extension is
free. If an internal user transfers a caller to voice mail, but no voice
mail extensions are available, the call rings back to the caller’s
extension.
■ As the administrator, you can configure voice mail extensions,
settings, passwords, and off-site notification. The NBX NetSet utility
Max Incoming Msg
Length (minutes)
The maximum length, in minutes, for any one message.
Default: 5 minutes
Maximum: 10 minutes
Minimum: 1 minute
Voice Mail
Compression Format
The system uses ADPCM as the voice mail compression
format for voice prompts and messages.
On Disk Voice Mail
Format
The system uses ADPCM as the compression format for voice
prompts and mail on your disk.
Disable AA Transfer
Prompt
Enables or disables the transfer prompt (“Please hold while
your call is transferred”) when a call is transferred from the
Auto Attendant.
Default: disabled (unchecked)
Table 60 Voice Mail Settings (continued)
Field Purpose