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Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0
Chapter 2 Alarm Troubleshooting
2.7.19 AS-MT
The Alarms Suppressed by User Command condition applies to the network element (NE object), a
single card, or a port on a card. It occurs when alarms are suppressed for that object and its subordinate
objects. For example, suppressing alarms on a card also suppresses alarms on its ports.
Note For more information about suppressing alarms, refer to the “Manage Alarms” chapter in the
Cisco ONS 15310-CL and Cisco ONS 15310-MA Procedure Guide.
Clear the AS-CMD Condition
Step 1 For all nodes, in node view, click the Conditions tab.
Step 2 Click Retrieve. If you have already retrieved conditions, look under the Object column and Eqpt Type
column and note what entity the condition is reported against—such as a port, slot, or shelf.
• If the condition is reported against a slot and card, alarms were either suppressed for the entire card
or for one of the ports. Note the slot number and continue with Step 3.
• If the condition is reported against the NE object, go to Step 7.
Step 3 Determine whether alarms are suppressed for a port and if so, raise the suppressed alarms by completing
the following steps:
a. Double-click the card to display the card view.
b. Click the Provisioning > Alarm Profiles > Alarm Behavior tabs and complete one of the following
substeps:
• If the Suppress Alarms column check box is checked for a port row, deselect it and click Apply.
• If the Suppress Alarms column check box is not checked for a port row, click
View>GotoPreviousView.
Step 4 If the AS-CMD condition is reported for a card and not an individual port, in node view click the
Provisioning > Alarm Profiles > Alarm Behavior tabs.
Step 5 Locate the row number for the reported card slot.
Step 6 Click the Suppress Alarms column check box to deselect the option for the card row.
Step 7 If the condition is reported for the shelf, cards and other equipment are affected. To clear the alarm,
complete the following steps:
a. In node view, click the Provisioning > Alarm Profiles > Alarm Behavior tabs if you have not
already done so.
b. Click the Suppress Alarms check box located at the bottom of the window to deselect the option.
c. Click Apply.
Step 8 If the condition does not clear, log into the Technical Support Website at
http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.19 AS-MT
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SONET Logical Objects: CE100T, DS1, DS3, EC1, EQPT, OCN