Filter
Top Products
1-59
Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0
Chapter 1 General Troubleshooting
1.9.8 Different CTC Releases Do Not Recognize Each Other
1.9.8 Different CTC Releases Do Not Recognize Each Other
Symptom Different CTC releases on the same network do not recognize each other.
Table 1-13 describes the potential cause of the symptom and the solution.
Launch CTC to Correct the Core Version Build
Step 1 Exit the current CTC session and completely close the browser.
Step 2 Start the browser.
Step 3 In the Node Name field, type the ONS 15310-CL or ONS 15310-MA IP address of the node that reported
the alarm. This can be the original IP address you logged on with or an IP address other than the original.
Step 4 Log into CTC. The browser downloads the JAR file from port.
Table 1-13 Different CTC Releases Do Not Recognize Each Other
Possible Problem Solution
The software loaded on
the connecting
workstation and the
software on the
ONS 15310-CL or
ONS 15310-MA are
incompatible.
This occurs when the port software is upgraded but the Windows PC has not
yet upgraded the compatible CTC JAR file. It also occurs on login nodes
with compatible software that encounter other nodes in the network that have
a newer software version. See the “Launch CTC to Correct the Core Version
Build” procedure on page 1-59.
Note Remember to always log into the ONS node with the latest CTC core
version first. If you initially log into an ONS node running a CTC
core version of 2.2 or earlier and then attempt to log into another
ONS node in the network running a later CTC core version, the
earlier version node does not recognize the new node.
Note This situation is often accompanied by the INCOMPATIBLE-SW
alarm.