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Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0
Chapter 2 Alarm Troubleshooting
2.10.2 CTC Card Resetting and Switching
In the Circuits on Span dialog box, the switch state for all circuits is Clear. Unprotected circuits do
not switch.
2.10.2 CTC Card Resetting and Switching
Caution Avoid soft resetting more than one ONS 15310-MA card at a time. Instead, issue a soft reset command
for a single card, then wait until CTC shows the card is back up. You can then issue a soft reset on another
card if needed. Completing soft resets in sequence helps to avoid unexpected traffic hits.
Soft- or Hard-Reset an Ethernet or Electrical Card in CTC
Note The hard-reset option is enabled on CE-100T-8 and ML-100T-8 cards only when the card is placed in
the OOS-MA,MT service state.
Note Hard-resetting a traffic card causes a traffic hit in the ONS 15310-CL or ONS 15310-MA. To preserve
traffic flow, perform a traffic switch in the “2.10.1 Protection Switching, Lock Initiation, and Clearing”
section on page 2-147 as appropriate.
Note Soft-resetting an ML-100T-8 Ethernet traffic card causes a traffic hit. To preserve traffic flow, perform
a traffic switch in the “2.10.1 Protection Switching, Lock Initiation, and Clearing” section on
page 2-147 as appropriate. Soft-resetting a CE-100T-8 card is errorless. For more information about
Ethernet cards, refer to the Cisco ONS 15310-CL and Cisco ONS 15310-MA Ethernet Card Software
Feature and Configuration Guide.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 In node view, position the cursor over the card slot reporting the alarm.
Step 3 Right-click the card. Choose Hard-Reset Card or Soft-Reset Card from the shortcut menu.
Step 4 Click Yes in the Resetting Card dialog box.
Soft- or Hard-Reset a Controller Card
Caution Hard-resetting a 15310-CL-CTX or CTX2500 card can cause a traffic hit. A soft reset causes a traffic
hit only if a provisioning change or firmware upgrade has occurred (or in the multiple soft-reset
circumstance previously noted). To preserve traffic flow, perform a traffic switch in the
“2.10.1 Protection Switching, Lock Initiation, and Clearing” section on page 2-147 as appropriate.