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CAUTION:
7`3
About the warranty: Hewlett-Packard warrants the HP OfficeJet LX against defects in
materials and workmanship for one year. During the warranty period, HP will, at its
option, either repair or replace products that prove to be defective. For further details
about the warranty and its exclusions and limitations, refer to "Warranty Information" in
chapter 8.
If repair is needed during the warranty period, the HP Customer Support representative
will explain the various repair options available. In most cases, you should receive a
replacement HP OfficeJet LX within 24 hours of your call.
To avoid printing problems and ink spillage, please remove the print cartridge installed in
the HP OfficeJet LX before repackaging the HP OfficeJet LX for shipping.
Whom to call if you're in the United States:
U.S. Customer Resources
Organization Telephone Number Support Provided Hours of Operation
Local Support (800) 243-9816 Help in locating
nearest HP authorized
dealer
24 hours per day
7 days per week
HP Audio Tips
(24-hour
automated support
service)
(800) 333-1917 Pre-recorded help
messages for common
questions and
information on other
HP customer resources
24 hours per day
7 days per week
HP FIRST Fax
(24-hour
automated support
service)
(800) 333-1917
(Must call using a
Group3fax
machine)
Detailed product
support information on
common software
applications and
troubleshooting tips
(all sent by facsimile)
24 hours per day
7 days per week
HP Download
Service (real time
access over
modem)
(208) 344-1691 Electronic download of
HP product
information,
troubleshooting hints
and updated HP printer
driver information
24 hours per day
7 days per week
CompuServ (800) 524-3388
(Must be a
subscriber. Ask for
agent #51.
CompuServ
connect charges
apply to caller)
Interactive dialog with
worldwide HP
customer community
for the exchange of
information
24 hours per day
7 days per week
7. Troubleshooting