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Whom to call if you're in Canada:
Canadian Product Support Resources
Organization Contact Support Provided Hours of Operation
Local Support (800) 387-3867 Help in locating
nearest HP
authorized dealer
24 hours per day
7 days per week
From Toronto:
(905) 206-4727
From rest of Canada:
(800) 387-3154
Ordering of supplies
and accessories
HP Audio Tips
(24-hour
automated support
service)
(800) 333-1917 Pre-recorded
helpmessages for
common questions
and information on
other HP customer
resources
24 hours per day
7 days per week
HP FIRST Fax
24-hour
automatedsupport
service)
(800) 333-1917
(Must call using a
Group 3 fax machine,
all info sent by
facsimile)
Detailed product
support information
on common software
applications and
troubleshooting tips
24 hours per day
7 days per week
HP Download
Service
(real time access
over modem)
(208) 344-1691 Electronic download
of HP product
information,
troubleshooting hints
and updated HP
printer driver
information
24 hours per day
7 days per week
CompuServ
Must be a
subscriber, ask for
agent #51)
(800) 524-3388
(CompuServ connect
charges apply to caller)
Interactive dialog
with worldwide HP
customer community
for the exchange of
information
24 hours per day
7 days per week
Internet
(HP ftp site)
ftp address: 192.6.71.2
or
ftp-boi-external.hp.com
Information on
products, printer
drivers and support
for anyone with ftp
access to the Internet
24 hours per day
7 days per week