CTI 2572 Installation and Operation Guide
113
E-Mail Error Codes
NOTE:
Some E-mail delivery errors will not be detected at the time the command is executed. When these
errors occur, most mail servers generate a reply message back to the initiator of the message. If you
wish to be notified of these errors, make sure you have entered the appropriate address in the
“REPLY TO” string.
HEX DEC Description Corrective Action
2D01 11521 No SMTP Server Was Available At The Target IP
Address.
Ensure that you have entered the correct
IP address
2D02 11522 Failed To Open A TCP Connection With The
Target IP Address
Ensure that you have entered the correct
IP address
2D03 11523 TCP Timeout Retry Command. If the error persists,
check network.
2D04 11524 SMTP Error #421: Service not available, closing
transmission channel
See E-mail Server Administrator
2D05 11525 SMTP Error #450: Requested mail action not
taken: mailbox unavailable (e.g., mailbox busy)
See E-mail Server Administrator
2D06 11526 SMTP Error #451: Requested action aborted: local
error in processing
See E-mail Server Administrator
2D07 11527 SMTP Error #452: Requested action not taken:
insufficient system storage
See E-mail Server Administrator
2D08 11528 SMTP Error #500: Syntax error, command
unrecognized
See E-mail Server Administrator
2D09 11529 SMTP Error #501: Syntax error in parameters or
arguments
See E-mail Server Administrator
2D0A 11530 SMTP Error #502: Command not implemented See E-mail Server Administrator
2D0B 11531 SMTP Error #503: Bad sequence of commands See E-mail Server Administrator
2D0C 11532 SMTP Error #504: Command parameter not
implemented
See E-mail Server Administrator
2D0D 11533 SMTP Error #550: Requested action not taken:
mailbox unavailable.
See E-mail Server Administrator
2D0E 11534 SMTP Error #551: User not local See E-mail Server Administrator
2D0F 11535 SMTP Error #552: Requested mail action aborted:
exceeded storage allocation
See E-mail Server Administrator
2D10 11536 SMTP Error #553: Requested action not taken:
mailbox name not allowed (e.g., mailbox syntax
incorrect)
See E-mail Server Administrator
2D11 11537 SMTP Error #554: Transaction failed See E-mail Server Administrator
2D12 11538 Error reading PLC V memory - Recipient List Ensure that V memory address is valid
and that it contains a valid string.
2D13 11540 Error reading PLC V memory - Reply To: Ensure that V memory address is valid
and that it contains a valid string.
2D14 11541 Error reading PLC V memory - Subject Ensure that V memory address is valid
and that it contains a valid string.
2D15 11542 Error reading PLC V memory - Message Ensure that V memory address is valid
and that it contains a valid string.
2D16 11543 Illegal IP address (0.0.0.0 or 255.255.255.255) Correct the entry and retry
2D17 11544 Illegal GMT offset (greater than +12 or less than -
12)
Correct the Entry and retry