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Troubleshooting Tips (continued)
5-14
COPYING DOES NOT RESUME AFTER MISHANDLED PAPER IS REMOVED
Check copier diagram on touch screen for additional indications of mishandled paper.
COPY QUALITY IS POOR
Check paper for dampness, and replace it if necessary.
THE ORIGINAL PAPER IS MISHANDLED OR SKEWED IN THE DOCUMENT FEEDER
Originals should conform to the recommended size and weight.
Be sure originals are not stapled.
Align originals evenly in the RADF.
Check to make sure paper guides meet the width of mixed size originals.
COPY IMAGE IS SKEWED WHEN BYPASS IS USED
Be sure copy paper is inserted straight.
USING USER ACCOUNT (ECM), COPIES CANNOT BE MADE AFTER PASSWORD IS
ENTERED
Check to see if the message EXCEEDS LIMIT is displayed.
Contact Key Operator to reset limit.
FINISHER DOES NOT OPERATE
Check for a paper misfeed and remove it, as required.
RADF INDICATOR WILL NOT LIGHT AFTER [AUTO RESET] IS PRESSED
Fully close RADF.
ADD TONER MESSAGE IS DISPLAYED
New toner supply is needed. Follow instructions for adding toner.
CALL FOR PM IS DISPLAYED IN MESSAGE AREA
Contact your service representative for Preventive Maintenance.
APS SELECTS THE WRONG COPY SIZE
Paper guides must be adjusted exactly to the size of originals.
IN MIXED ORIGINAL MODE, A MESSAGE TO LOAD A REQUIRED PAPER SIZE
DISPLAYS, EVEN THOUGH THAT SIZE IS LOADED IN ONE OF THE TRAYS
Paper sizes loaded in the trays must be consistent with the tray position size; otherwise,
the [!] symbol will be displayed on the Copy Size indicator of the Basic Screen.
THE BASIC SCREEN DOES NOT DISPLAY SETTINGS AS DESCRIBED IN USER’S
GUIDE
Check with the Key Operator, as Initial Settings may have been changed.