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Zebra XiIIIPlus Users Guide
Warranty Information
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Since printhead wear is part of normal operation, the original printhead is covered by a
limited warranty as indicated below. Warranty period begins on purchase date.
To qualify for this warranty, the printhead must be returned to the factory or to an
authorized service center. Customers are not required to purchase Genuine Zebra
Supplies (media and/or ribbons) for warranty qualification.
However, if it is determined that the use of inappropriate or inferior supplies has
caused any defect in the printhead for which a warranty claim is made, the user is
responsible for Zebra’s labor and material charges required to repair the defect. The
warranty becomes void if the printhead is physically worn or damaged; also if it is
determined that failure to follow the preventive maintenance schedule listed in the
Users Guide has caused defect in the thermal printhead for which a warranty claim is
made.
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Products are warranted to be free of defects in material and workmanship from the
date of purchase according to this chart:
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Bar code label and receipt printer
printheads
6 months
Plastic card printer printheads 12 months
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Accessories 1 month
Batteries 3 months
Cables 1 month
Chargers/Power
Supplies
1 year
Hardware Keys 1 year
Keyboard Display Units 6 months
Parts 3 months